Questions?

All things puppies!

Questions about reserving, adopting, health guarantee, picking up?  Please read below for our most commonly asked questions.

frequently asked questions

How do I reserve a Puppy?
  • AT THIS TIME I DO NOT ACCEPT INTERNATIONAL SALES.  ALL PUPPIES WILL BE SOLD WITHIN THE U.S.
  • Read through this entire FAQ’s page

  • Read our “Adoption Process” page

  • Submit an application, once your application is approved we will contact you within 24-48 hours to let you know if there is any availability on the waitlist. 

  • Place a non refundable $500 deposit to secure a spot on the upcoming reservation list. Deposit will go towards the final cost of puppy. 

  • We accept deposits via VENMO, ZELLE, & PAYPAL (family and friends) 

  • Puppy selection is based on the order deposit was received. 

  • Another $500 deposit is due the week the litter is born to commit to that specific litter, both deposits go toward the final cost. 

  • Remaining balance is due at the time of puppy selection when pups are around 5-6 weeks old.

  • Before picking up your puppy you will sign a Health Warranty, Purchase Agreement, & Spay/Neuter Contract (we offer 2 year health guarantee)

How does Puppy selection take place?
  • Puppy selection begins around 5-6 weeks of age. 

  • The person on the top of the list will make their selection and the person next in line will proceed. 

  • We understand this process is not easy- especially if you can’t visit your pup in person. We promise to do everything to help you choose the right one for you. You can visit the puppies in person, do Facetime sessions with us, watch the daily instagram stories and we’ll also send you pics and videos of your favorite pup(s).

  • We ask that you make your decision quickly, so that others can move forward with their choice. 

Do you offer a health guarantee?

Yes, we provide a two year health guarantee against any life threatening congenital disease or defects that we test our parents for before breeding. 

When is final payment due?
  • Final payment and shipping costs are due at time of choosing your pup (5-6 weeks of age)

  • Payments can be made via cash, venmo, zelle, paypal (family & friends).

What are my options for Puppy pickup?
  • Arrange to pick up your puppy at our home in Blanding, Utah

  • Meet us in Salt Lake City only on the days we are flying puppies.  Any other day, you will need to come to us. 

  • Fly home with your puppy in cabin (PREFERRED METHOD) I will meet you at the Salt Lake City airport. If this day falls outside the days we plan to be in Salt Lake City, there will be an extra $200 travel fee.

  • Flight Nanny Service is a hand-delivery service where the nanny flies in cabin with your puppy from Salt Lake City, Utah and hand delivers them to you at your nearest airport. This is usually a flat fee of $550-800 (within the United States) This options requires FLEXIBILITY for delivery since the nannies fly standby and flights can be full, in which case they would catch the next available flight.  If you are unable to make the days that we can do work, there will be an additional $200 travel fee. 

What if I can't pickup my Puppy during the pickup time?
  • Puppies are ready to go home at 8 weeks of age. 

  • We will schedule a 2 day period to deliver puppies in the Salt Lake City, Utah location.  You must be able to arrange pick up for your pup during these days.  If for some reason you cannot, you will need to travel to us in Blanding, Utah or you will need to pay an additional $200 travel fee for us to meet up another day.

  • If you are not able to pickup your puppy the days we have arranged due to an emergency, we offer a puppy boarding program. 

  • Cost to board your puppy is $35/day for up to 2 weeks max

Do the Puppies come with spay/neuter contracts?
  • Yes all pups sold through us will be sold as “pets only” and new owners will sign a spay/neuter agreement when they sign the Purchase Agreement and Health Guarantee.

  • Puppies are only sold with breeding rights to select breeders. 

Will my Puppy receive their first set of shots?
  • Yes, we provide the first set of vaccines at 7-8 weeks.

  • New owners will need to provide additional boosters at 12 & 16 weeks with your local Vet. Please talk to your vet about necessary vaccinations needed after boosters. 

  • Pups will also be dewormed every 2 weeks from birth

What if the litter I am waiting for doesn't have enough Puppies or the female doesn't get pregnant?

We do our best to plan breedings accordingly to achieve the very best results, but unfortunately, sometimes things don’t go as planned. If the female doesn’t get pregnant, we can offer a refund (the only time we will refund) or if she doesn’t have enough puppies, you can choose to transfer your deposit to the next available litter.

What if something comes up and I am not ready to commit once contacted from the waitlist?
  • Deposits are non refundable but they are transferrable. 

  • We understand life happens and things don’t always go the way we plan. We offer you the choice to pass if timing doesn’t work for you.  You will retain your spot at the top of the waitlist. 

Will you potty train or crate train my Puppy?

We start early potty training with a litter box of pellets, and introduce your puppy to a crate so they can get a head start on potty training. Your puppy will be familiar with a crate and will want to use the potty in a specific area, rather than just anywhere. With that said, it’s extremely difficult to fully potty train a litter of puppies by 8 weeks old. Most of the training will happen at their new home.